IT Service Agreement Contracts -SLA

SA’s most trusted iRepairer ® IT experts understand that the world of technology moves forward at a blistering speed, and at iRepairer ® we are committed to stay ahead of the latest growths to ensure you or your business get the best IT computer support and computer repairs available in the market. IT service agreements need not be for a fixed term. a month to month IT service agreement will provide the primary benefits required by you or business to keep the IT department operating well. term based IT service agreements need to offer an additional value over month to month agreements, including a fixed pricing for the service.

iRepairer ® is a reputable IT service provider in cape town that allows you to scope a service agreement in line with your requirements. you may opt for a service covering essential services for your computers or network only such as servers, switches and wireless access points. or you may wish to include remote support for computer users in addition to the core services. you may wish the SLA agreement to be fixed price to fit your IT expenses budget. this way you know that your systems are taken care by IT experts and the cost involved.

core values

our history

we formed this company in 2006, with a combined engineering experience of over a decade in the technology industry. from day one we knew we needed to stand out from the crowd, so we always had a strict ‘no fix, no fee policy, and always give a three months warranty on our work. we always felt that we should always keep things simple and worry free for the customer, and remove the apprehension people can feel when dealing with an electronics repair centre. the team of engineers we’ve here allow iRepairer ® to do all of this, our management team and shop staff have always been able to work, and act, with absolute confidence in their work. the decisions we made early on to always care for the customer we serve, mean that we have grown a large, loyal customer base.

going forward, we’re continuing to focus on the development and growth of our company. as the last couple of years have shown us, there is no limit to the number of services that we can provide across south africa and africa.

as a local tech fixer, we are absolutely determined to settle any laptop or macbook brand, pc, iMac or software-based issues that you might have! we offer a full range of IT solutions to meet your entire business and personal needs. our technicians have helped many small and medium-sized businesses and homeowners with their computer repair and technical service needs in the south africa. corporate accounts are welcome!

customer’s benefits

there are many valid reasons why you should choose iRepairer ® to take care of your valuable laptop, apple mac or notebook device and data recovery. as SA’s most trusted iRepairer ® laptop repair specialists in cape town we team up with the most popular technology manufacturers and brands local and international.

COMPUTER REPAIR AND IT SUPPORT SERVICES
we are a 24/6, cost efficient tech repair service for you!

CUSTOMER SERVICE GUARANTEED
your satisfaction is our #1 priority. we pledge to be by your side until you’re 100% satisfied with our service. we pride ourselves for laptop, MacBook and iMac repairs in cape town south africa. your device is in good hands with the iRepairer ® SA’s most trusted laptop specialists in cape town!

FAST & EFFICIENT SERVICE
your one-stop in-house SA’s most trusted laptop repair specialists in cape town available 24/6 for fast technical solution for all your computing needs. Our repair facility is located on-site and we specialize in quick turnaround times. Most repairs are finished in 24-48 hours and same-day service is always available!

GENUINE SPARE PARTS
genuine spare parts carefully chosen for their quality and reliability from different brands and manufacturers. that means you get great brands at lowest price. unlike other repair centres, laptop repair services genuine spare parts look, feel and quality exactly the same as a device manufacturer. don’t fall for a not “guanine” repair elsewhere.

ADVANCED REPAIR SERVICE
we provide the widest range of computer repairs from screens and switches to the most complex logic board component repairs in cape town!

HIGHLY SKILLED TECHNICIANS
cape town’s leading laptop repair specialist since 2006. we have become known as the shop for laptop repairs in cape town. fixing over 78,000 laptops has given us intimate knowledge of every make and model of notebook. our experienced computer technicians are able to do repairs of what our competitors reject.

FREE COLLECTION & DELIVERY
fast and trusted repair centre- all orders of R1450 or more are eligible to our FREE collection and return service within 30km radius in cape town. outside 30km don’t worry we’ve got you covered via our carrier and mail-in service!

FASTEST MAIL-IN REPAIRS
iRepairer ® laptop repair specialists in cape town offers the same day turnaround with FAST carrier service returned to you ASAP!

VALUE FOR MONEY
no computer or laptop repair company in town offers a better price and value to each customer, particularly with our free technical assessment, free estimates, no repair no pay on all repair jobs.

REPUTATION & CONVENIENCE
our past customers have shown their trust through their reviews, and members of the press including have chipped in their accolades as well. we’re open 8am – 8pm sunday to friday a week and work through almost all major holidays to repair computers, apple macbooks, apple iPad / tablets and more for professionals like you.

BEST PRICE GUARANTEE
we offer best affordable price with best quality and friendly customer focused repairs and computer support services in cape town south africa. contact iRepairer ®!

90-DAY WARRANTY
every repair is thoroughly tested to guarantee that your device is fixed to the highest standards. we back all repairs with a 90-day service warranty, worry-free service to count on. this means if you’ve a recurring problem, just pick up the phone and call us!